Frequently Asked Questions

How is this app a companion to therapy?

Mindset can help you prep for sessions, keep track of session take-a-ways, allow your therapist to recommend techniques and tools in the app for homework and track the progress of therapy.

Can this app be used without having a therapist?

Definitely, there are many features that are beneficial for times in-between therapy and also the ability to request an appointment with a therapist through the app if wanted.

Does MindSet Follow app design standards and accessibility guidelines?

To ensure our user interface design and visual design are more accessible to people with disabilities, we align to WCAG requirements (Web Content Accessibility Guidelines), assess any new changes, and update elements that need to be modified to follow WCAG principles.

How do I cancel my subscription?

To prevent automatic renewal of your subscription, you can turn off the feature so that it will expire at the end of your paid period. Simply navigate to your account settings and pause your subscription.

What happens to my saved information if I cancel my subscription?

Your progress will be saved to your account automatically, allowing you to pick up where you left off if you choose to buy a new subscription later.

For Emergency or Immediate help who can I contact?

Call For Help

This information is provided for you as resources that you may find beneficial.

PHONE SUPPORT LINES
  • Emergency: 911
  • National Suicide Prevention Lifeline
  • National Suicide Prevention
    Lifeline: 1-800-273-TALK (8255)
  • American Association of Poison Control
    Centers: 1-800-222-1222
  • National Domestic Violence Hotline:
    1-800-799-7233
  • National Association of Anorexia Nervosa
    nad Associated Disorders:
    1-630-577-1330
  • National Eating Disorders
    Association Helpline:
    1-800-931-2237
  • Overeaters Anonymous:
    1-505-891-2664
  • Planned Parenthood Hotline:
    1-800-230-PLAN (7526)
  • LGBT Hotline: 1-888-843-4564
  • Trevor Crisis Line (LGBTQ):
    1-866-488-7386
  • Substance Abuse and Mental Health
    Administration Helpline: 1-800-662-HELP
    (4357)
  • Substance Abuse and Mental Health
    Administration Helpline: 1-800-662-HELP
    (4357)
  • Veterans Crisis Line: 1-800-273-8255
TEXT SUPPORT LINES
  • Crisis Text Line: Text “HOME” to 741-741
  • Veterans Crisis Text Line: Text 838255
ONLINE RESOURCES